APPOINTMENTS 

Appointments can be made online, via telephone or email. We do not accept appointments made through social media. 

CANCELLATIONS & "NO SHOWS"

We strive to accommodate every client as much as possible, however we respectfully request at least 24 hours notice for any change/cancellation of your appointment.

 

"No Show" clients will be asked to pre pay or pay a deposit towards their next visit when booking future appointments. 

 

CONSULATIONS

We offer free consultations for clients who wish to know more about their service. We are willing to address any questions you may have. 

LATE ARRIVALS 

All services have a scheduled length of time and are designed for clients to get the most out of their treatment. We try to accommodate late arrivals however if you are over 30 mins late for your appointment we may not be able to carry out your service. 

 

CASH PAYMENTS

Payments of services are strictly by POS, Transfers or Cash. A paper receipt should be requested and must be given after every cash payment. Receipts for POS & Transfers will be sent via email. If you do not receive a receipt, kindly email us on thelashloungeng@gmail.com

 

REFUND POLICY

No refunds will be given for services rendered or products that have been purchased and paid for.  

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